Drop Down menu won’t stay dropped on MS Surface Pro

  • I have a client that’s having issues with the menu in the website. On a Surface Pro running Edge, the drop down menu will not stay dropped in order to select a submenu item. My problem is that I don’t have a Surface device available, so I can’t test to duplicate the issue.

    My proposed workaround is to completely override the desktop menu with the mobile menu, but I can’t find how to force that or to make it the default.

    I’m eager for suggestions. The site works fine on Chrome, Safari, and Edge on the Mac, and I won’t be buying a Surface just for this. Thanks.

    The page I need help with: [log in to see the link]

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  • Have you seen this “not work”?

    Sometimes people don’t stay in the active area when moving the cursor. It gives the behaviour you are suggesting. That is my first thought. I always start with operator error/expectation when trying to find solutions to problems encountered.

    I don’t have a Surface either and I don’t have much experience of Edge.

Viewing 1 replies (of 1 total)
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