Drop-down isn’t working properly

Hi @mrinalkanti99

Sorry to hear you are having this issue.

Can you verify if your WordPress is set to load from HTTPS in WordPress > Settings?

If not, please try to update the URLs to verify if the issue is gone.

Let us know the result you got.
Best Regards
Patrick Freitas

I’m using Hostinger Hosting. With a valid SSL, so it’s running on HTTPS.

My current theme is ocean WP, and using Elementor (free) for building.

Hi @mrinalkanti99

I hope you’re well today and thank you for response!

I understand that you host “forces” HTTPS and that you do have valid SSL but my colleagues specifically meant the setting in WordPress on “Settings -> General” page.

Both “WordPress Address (URL)” and “Site Address (URL)” options must be set to start with “https://” prefix instead of “https://” there if the site is meant be SSL protected. It’s not that obvious because if there is forced redirect to SSL and valid certificate, site will usually work on HTTPS anyway. But with these options not set to start with “https://” protocol prefix there can be some unexpected issues such as mixed content errors where browser blocks loading of some CSS/JS assets.

So please double check it anyway.

If they are already set to start with “https://”, we’d need to take a closer look as it’s very likely that some other CSS is overriding default one or there’s some unexpected JS conflict. In such case, would you please share direct URL to the page with form in question so we could visit it and take a look?

Kind regards,
Adam