Drag&Drop / Field ordering does not work

Hello andrejmikula.

Thanks for your feedback. Could you please do some tests in the exposed order. After each test and if the problem persists continue with the next test:

– disable other woocommerce related plugins
– enable a built-in WordPress theme
– disable all other plugins apart from WooCommerce and WooCommerce Poor Guys Swiss Knife

You should also enable debug mode and check javascript errors using the development console of your browser.

As this does not seem to be a general error, no other user has complaint, the error has to be related with other plugins, your theme or some special condition on your side/site.

Regards.
uh

Well, I just did what you suggested, but it didnt help. I changed the theme, deactivated all the plugins except woocommerce and poor guy swiss knife, but nothing changed ??

You are right about this being a unique situation though… I tried to install woocommerce and your plugin on another web that I know and all works there…

Could you give me more information on the debug / javascript errors thing please?
How can I solve this problem?

You should first of all activate debug mode via the wp-config.php in the root directory of your instance. Next thing: What php version, which WooCommerce version and what WordPress version do you use? Is this an existing site with an old WordPress version, etc., etc.?

If this works on other sites you run… it should be something related with environment… does not mean that I could not address it, but at first glance it seems, that this is not really related with the plugin but with per-requisites and site configuration.

To see javascript errors you simply have to “inspect” a page element with the right mouse button to access the inspector of all modern browsers like Chrome, Firefox, Safari… Once inside the inspector you can access the console where javascript errors related with the current page should show up.

Regards.
uh

Thank you so much for being this helpful.

I am running PHP version 5.3.29
https://www.timemanagement.sk/info.php.

And yes, it’s the newest verions of both WordPress and WooCommerce.

Javascrip Console doesnt reveal much, but in the source code of the non-working site, I can only see this.
<h3 class="wcpgsk_acc_header">Shop Settings</h3>

But when I installed Poor Guy Swiss Knife on the other site, it says this:
<h3 class="wcpgsk_acc_header ui-accordion-header ui-helper-reset ui-state-default ui-corner-all ui-accordion-icons" role="tab" id="ui-accordion-wcpgsk_accordion-header-0" aria-controls="ui-accordion-wcpgsk_accordion-panel-0" aria-selected="false" aria-expanded="false" tabindex="0"><span class="ui-accordion-header-icon ui-icon ui-icon-circle-arrow-e"></span>Shop Settings</h3>

So for some reason, the code is not fully generated. Could you please inform me how I shall proceed? Contact my web hosting company? Make a clean install of WordPress?

Also… I was thinking… If I buy the Rich Guy plugin, do you think there is any chance that this one would work?

That’s difficult to track for me like this. From what I see here some essential initialization based on jquery ui plugins like accordion is not running correctly. But that’s not really a problem of the plugin. I may have a quick look into your site if you facilitate a admin user via the contact form of takebarcelona.

Hello Andrej.
As we are in contact via email, I close this thread here, as this is not a bug.
Regards.
uh

Yes, thank you. Just so you other users know, ulihake is very very helpful and this my case is really not a bug. I tried to install this plugin on my other websites and it works there.