Drag and drop not working

  • emmamiumiu

    (@emmamiumiu)


    2 years ago

    Hello there,

    It seems like i can drag and drop but the changes wont make it to the front end.

    I drag and drop articles and it’s okay on the back-end but once, i move to the website to check the changes, the changes are not made. Then i go back to the dashboard and the articles are in the same order than before the change.

    The re-order menu works well but the drag and drop it so much more convenient.
    Reorder menu shows the draft in the list and i cant check the details of the article from there, just the title.

    Do you have any idea what could be the problem?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Maya

    (@tdgu)

    Hi,
    If the items revert once you relo-load the interact, there must be a JavaScript error on your side. Check with your browser console. If the AJAX call gets through, see with the response if there are any PHP Errors.

    Thanks

    Rob W

    (@robertark)

    We’re experiencing similar issue after update. Tons of JS errors when we try drag/dropping one item:

    sortable.min.js:9 Uncaught TypeError: Cannot read properties of undefined (reading 'vertical')
    at x.<computed>.<computed>._intersectsWithPointer (sortable.min.js:9:9834)
    at r.<computed> (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at r.<computed> [as _intersectsWithPointer] (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at x.<computed>.<computed>._mouseDrag (nested-sortable.js:273:37)
    at r.<computed> [as _mouseDrag] (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at x.<computed>.<computed>._mouseStart (sortable.min.js:9:4334)
    at r.<computed> (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at r.<computed> [as _mouseStart] (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at x.<computed>.<computed>._mouseMove (mouse.min.js:9:2336)
    at r.<computed> (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    sortable.min.js:9 Uncaught TypeError: Cannot read properties of undefined (reading 'left')
    at x.<computed>.<computed>._refreshItemPositions (sortable.min.js:9:12809)
    at r.<computed> (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at r.<computed> [as _refreshItemPositions] (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at x.<computed>.<computed>.refreshPositions (sortable.min.js:9:13049)
    at r.<computed> (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at r.<computed> [as refreshPositions] (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at x.<computed>.<computed>._mouseStart (sortable.min.js:9:2132)
    at r.<computed> (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at r.<computed> [as _mouseStart] (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-tooltip&ver=6.1:124:967)
    at x.<computed>.<computed>._mouseMove (mouse.min.js:9:2336)
    • This reply was modified 2 years ago by Rob W.
    Thread Starter emmamiumiu

    (@emmamiumiu)

    I checked my console while drag and dropping the element from my dashboard but couldnt see any error in the console.

    • This reply was modified 2 years ago by emmamiumiu.
    jvwx

    (@enfueggo)

    Same issue — drag and drop says “Items Order Updated” after save but back to same order after refresh. Also no errors in console.

    Plugin Author Maya

    (@tdgu)

    Hi,
    Try to disable other plugins, and also change to a default WordPress theme. It may be just another code that interferes with the process. If there are no errors anywhere, there’s really no reason for the order to not save.

    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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