Drag and drop in Workflow Design Canvas doesn’t work

  • Resolved crb3504

    (@crb3504)


    3 years, 8 months ago

    Hi, I tried to submit a query by your website https://www.oasisworkflow.com/submit-a-query but it doesn’t work, I have a “Failed to load resource: the server responded with a status of 403 (Forbidden)” in the console…

    Oasis Workflow (paid)
    version 8.4

    I want to modify a workflow and when I drag and drop a process in the Workflow Design Canvas, nothing happens, no pop-up. In the console I have this error :
    drag-drop-jsplumb.js:62 Uncaught TypeError: Cannot read property ‘className’ of undefined
    at HTMLDivElement.drop (drag-drop-jsplumb.js:62)
    at x.<computed>.<computed>._trigger (core.min.js:116)
    at x.<computed>.<computed>._drop (droppable.min.js:9)
    at x.<computed>.<computed>.x.isFunction.r.<computed> [as _drop] (core.min.js:116)
    at x.<computed>.<computed>.<anonymous> (droppable.min.js:9)
    at Function.each (jquery.min.js:2)
    at Object.drop (droppable.min.js:9)
    at x.<computed>.<computed>._mouseStop (sortable.min.js:9)
    at x.<computed>.<computed>.x.isFunction.r.<computed> [as _mouseStop] (core.min.js:116)
    at x.<computed>.<computed>._mouseUp (mouse.min.js:9)

    The developer who works on the website in question looked and make some researches : it’s not a problem of a plugin conflict, and the problem is still present in local and with a virgin WordPress theme.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author nuggetsol

    (@nuggetsol)

    Hi @crb3504,

    Thanks for reaching out to us.

    I looked at that particular piece of code line (line 62), and for v8.4 it’s commented out. However, there is another code at line 64 that refers to className.

    Can you ask the developer to reach out to us again via the query link – https://www.oasisworkflow.com/submit-a-query, so that we can take a better look at the issue and resolve it?

    Plugin Author nuggetsol

    (@nuggetsol)

    Hi @crb3504,

    As discussed over our ticket, this is a non-issue and the latest version of plugin works fine. Closing this one as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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