Draft Products Sync in Catalogue even when “Do not sync” is enabled

  • Resolved Andrew

    (@antrikos)


    4 years, 1 month ago

    Greetings,

    so I ‘ve already done a quick search and I noticed that other people mentioned the same issue however I couldn’t find a reply in their topics which could possibly help me.

    This is a fresh installation of wordpress running the latest version (5.6.1) and the latest version of the plugin (2.2.0).

    The issue is that draft products from woocommerce keep syncing and appearing in the facebook shop. In the “facebook sync” column it displays by default “Do not sync” in the draft products but they keep appearing.

    So far, I tried deleting the catalog and creating a new one, I also tried to reset the catalog, also I established the connection again via the facebook plugin but none of these helped.

    Regards,
    Andrew

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  • AJ a11n

    (@amandasjackson)

    Hi @antrikos

    Can you try making the draft product out of stock, and/or without a price and then see if that works to stop if from getting synced?

    Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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