• Resolved tomhannes2015

    (@tomhannes2015)


    Hello – I have a client website running DP Pro Event Calendar (Vers 3.2.7) and they alerted me to something odd. When they view their calendar on desktop or tablet – and select an event – it opens fine and they can toggle between “List view” and “Calendar View” just fine. However, when you view their calendar on a phone/mobile device holding the phone vertically (as most do) – when you click on a date… they just get a blank page (with the calendar icon in the background) like it is loading or something – but never displays. If you switch to “List View” by clicking the button, it will display – but HOW do we get it to display in the default calendar view?

    I did discover if turn your mobile/phone horizontal (sideways) and reload the calendar… and then click on a date – it works fine. What’s even more weird is if you THEN rotate your phone vertical . . . it will continue to display the event. So it can display at the more narrow vertical size on mobile. Then why is it not loading when you start at that orientation?

    Link to clients calendar is – https://www.fmb-wc.org/index.php/upcoming-fmb-events/ if you want to check it out for yourself. If anyone can solve this issue I would appreciate it.

    THANKS!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter tomhannes2015

    (@tomhannes2015)

    … and if you are wondering the clients website is on WordPress 6.2 and its theme is Divi (Elegant Themes) version 3.0.98. As it displays when you have your phone turned – I seriously doubt its a conflict with the theme or any plugins, but wanted to provide the info anyways. Thanks!

    Plugin Support tristan083

    (@tristan083)

    Hi @tomhannes2015 ,

    Thank you for reaching out.

    I’m afraid you’ve reached the support forum for The Events Calendar. We are a separate entity of DP Pro Event Calendar.

    Plugin Support Darian

    (@d0153)

    Hi @tomhannes2015

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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