Downloads stop at 32MB

  • Resolved perfectweb

    (@perfectweb)


    5 years, 5 months ago

    I am having trouble downloading backup files on several sites. The downloads start showing a progress bar with the correct file size, but the download stops and shows as complete at about 32MB every time. I am currently trying to download a 133MB backup file. I have set PHP and WordPress memory limit to 500MB. I have fileinfo extension installed. I am getting this error in console:

    backup-downloader.min.js?ver=1556744131:1 Resource interpreted as Document but transferred with MIME type application/gzip: “https://www.xxx.org/wp-admin/admin.php?page=backwpupbackups&action=downloadfolder&file=2019-06-02_12-44-31_LSCNHVAI01.tar.gz&local_file=2019-06-02_12-44-31_LSCNHVAI01.tar.gz&jobid=1&_wpnonce=6b64c0bce2”.
    done @ backup-downloader.min.js?ver=1556744131:1
    onMessage @ backup-downloader.min.js?ver=1556744131:1

    Here is sanitized debug info:

    WordPress version: 5.2.1
    BackWPup version: 3.6.9
    PHP version: 7.2.18 (64bit)
    MySQL version: 10.1.38-MariaDB-cll-lve
    cURL version: 7.62.0
    cURL SSL version: OpenSSL/1.0.2k
    WP-Cron url: https://www.xxx.org/wp-cron.php
    Server self connect: Response Test O.K.
    Document root: /home/xxxboss/public_html
    Temp folder: /home/xxxboss/public_html/wp-content/uploads/backwpup-84d3d4-temp/
    Log folder: /home/xxxboss/public_html/wp-content/uploads/backwpup-84d3d4-logs/
    Server: LiteSpeed
    Operating System: Linux
    PHP SAPI: litespeed
    Current PHP user: xxxboss
    Maximum execution time: 30 seconds
    BackWPup maximum script execution time: 30 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 493
    Server Time: 20:25
    Blog Time: 13:25
    Blog Timezone: America/Los_Angeles
    Blog Time offset: -7 hours
    Blog language: en-US
    MySQL Client encoding: utf8mb4
    PHP Memory limit: 500M
    WP memory limit: 500M
    WP maximum memory limit: 500M
    Memory in use: 48.25 MB
    Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, ionCube Loader, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, soap, sockets, sqlite3, standard, tokenizer, xml, xmlreader, xmlwriter, zip, zlib

    How do I fix this problem?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support happyAnt

    (@duongcuong96)

    Hi @perfectweb
    Could you list all the activated plugins to me? Thank you

    Thread Starter perfectweb

    (@perfectweb)

    I solved the problem. I was only having the problem on hosting using LiteSpeed servers. LiteSpeed will abort processes pretty quickly unless you add a no-abort directive to your htaccess file, which fixed the problem for me. This is what I added to my htaccess:

    # BEGIN litespeed noabort
RewriteEngine On
RewriteRule .* - [E=noabort:1]
# END litespeed noabort
Viewing 2 replies - 1 through 2 (of 2 total)
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