Downloads not working

  • Resolved sabian66

    (@sabian66)


    4 years, 4 months ago

    None of my download links are working. I have verified proper product setup. The last two customers have contacted me saying they didn’t receive a download link. I performed several test purchases and I am not getting a download link in the customer order confirmation emails. Also, I tried as a user with an account, and as a guest. The user account Download section does not show any available downloads. I have checked the database table in “XX_woocommerce_downloadable_product_permissions” and my recent customer orders, and my test orders are not being populated in the database table, but they do show up as orders in the customer account area, and in the admin area. Just no download links. WooCommerce is configured to allow downloads while orders are pending, and I have tried all three download methods.

    Any ideas?
    Thanks

    • This topic was modified 4 years, 4 months ago by sabian66.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Downloads not working’ is closed to new replies.