Downloads increment 2x

  • Resolved AlterBlitz

    (@alterblitz)


    7 years, 1 month ago

    Whenever someone downloads a file, the download counter increases by 2 instead of 1. How can i solve this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Barry Kooij

    (@barrykooij)

    Hey there,

    I’m sorry to hear that. What version of our plugin are you using and how are you linking to the download?

    Kind Regards,

    Barry Kooij

    Thread Starter AlterBlitz

    (@alterblitz)

    I’m using Version 4.0.1 and I’m creating new Download File in Downloads > Add New and linking it in a post using shortcode.

    Plugin Contributor Barry Kooij

    (@barrykooij)

    Thanks for your quick reply. I suspect that there is a plugin or theme conflict on your website. Could you please try if the error still occurs with only this plugin activated with a default WordPress theme (e.g. twentyfifteen). I understand this can be a bit of a hassle but it’s the only way we can be sure it’s a bug in this plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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