Downloadlink not working 3.5.2.5

  • stephanfriedrich

    (@stephanfriedrich)


    8 months ago

    I run a Ticket shop and since the automatic update to Version 3.5.2.5 the old download links in the sent mails to our customers are not working ?Page not found“

    The new Mails and Links do work.

    Unfortunately most customers will download their tickets shortly before the event startes. This means we get lots of mails from customers who are not able to download their tickets.

    I would like to just roll back to version 3.5.2.4 but I can not find the files. Can anybody help me with this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Tickera

    (@tickera)

    Hi there,

    This issue could be caused by a third-party plugin or a theme. Please go to Tickera > Settings > General > Miscellaneous and set option “Order details pretty links” to No.

    Let me know if it helps.

    Thread Starter stephanfriedrich

    (@stephanfriedrich)

    This was not the Problem.

    The Support of Tickera installed a fix directly in the system

Viewing 2 replies - 1 through 2 (of 2 total)
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