Downloading backup stops at 4.3 MB

  • Resolved andredi15

    (@andredi15)


    3 years, 6 months ago

    This is the second website I am experiencing this problem, with different versions of the plugin. After I create a backup, and the plugin pop-up box appears with the button to DOWNLOAD, i do so, but the download never completes. It always hangs. I even tried older versions of the plugin. This has happened on a few of my sites, forcing me to use a different plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Yani

    (@yaniiliev)

    You have a few options:
    1. Download the file with a file manager, like uGet
    2. Download the file via FTP. The backups are stored in wp-content/ai1wm-backups folder
    3. Contact your hosting provider and ask them why the download is not completing
    The plugin is not being used when you download the file. It is your web server that delivers the file.

    Thread Starter andredi15

    (@andredi15)

    Ok I’ll give that a shot.
    What about when uploading? The upload hangs at 0% when I’m trying to upload a backup from my hard drive.

Viewing 2 replies - 1 through 2 (of 2 total)
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