Download whatsapp app

  • Resolved hesstor

    (@hesstor)


    6 years, 2 months ago

    Hello.

    I have problems with the floating button on my website. Sometimes, instead of opening a new chat takes you to the page to download whatsapp application, although you already have it downloaded.

    Any way to solve it?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @hesstor
    This is a very commom cache issue.

    Your website are probably caching desktop version and present as mobile version, to fix this you must enable a different cache for mobile and desktop.

    Usally cache plugins have a option to enable a different cache for mobile. I’ll give you a example how it appears in litespeed cache (follow the screenshoot bellow).

    I’m prety sure wp-rocket and w3tc also has that option.
    I?f? ?y?o?u? ?d?o?n?’?t? ?h?a?v?e? ?t?h?a?t? ?o?p?t?i?o?n? ?y?o?u? ?s?h?o?u?l?d? ?c?o?n?s?i?d?e?r? ?c?h?a?n?g?e? ?y?o?u?r? ?p?l?u?g?i?n? =)

    Second option would be disable your mobile cache (I do not recommend that option if you are not using amp).
    You can disable only for specific agents like Android…

    https://caporalmktdigital.d.pr/6kYBLj

    Make sure you clear all cache (specially object cache) and your browser cache to run another test.

    That’s it!
    Hope it helps…

    Thread Starter hesstor

    (@hesstor)

    Hello,

    thank you for your help. Im using WP Fastest Cache plugin and I was able to enable a different cache for mobile with it. Now it is working well.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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