Download Progress Missing

  • Resolved alan

    (@f1alan)


    10 months, 3 weeks ago

    We just upgraded to version 4.9.13?and noticed that we are no longer seeing percentage progress updates when downloading files. All we see now is the spinner icon and the “dlm-xhr-progress” span is missing in the source. The download does work but it is a bit frustrating that we don’t see the progress anymore as our files are quite large. Note that this is only occurring on our live site, with an identical mirror not having this problem. I just wondered if there was anything obvious that might cause this issue?

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  • Plugin Support beatrice12

    (@beatrice12)

    Hello @f1alan,

    Thanks for reaching out to us!

    Is it possible to send us a link to the page where you have your downloads so we can take a look?

    Warmly,

    Beatrice.

    Thread Starter alan

    (@f1alan)

    Hi, I’m afraid it is a private site so I can’t share it but we decided to go with the following solution to disable the AJAX downloader:

    add_filter( ‘dlm_do_xhr’, ‘__return_false’ );

    We’re happy with this solution so I think you can close this.

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