Debug Code: wpstg-IZuTotxj-17929

  • Resolved hm43

    (@hm43)


    2 months ago

    Hello,
    I have installed WP Staging on the WP site and then created a backup. I then wanted to download the backup for security purposes. However, this is not possible. Nothing happens when I click on “Download”.
    I’m also a bit confused that the whole backup only took a few seconds. Was everything backed up?
    Thanks for information and help!

    • This topic was modified 2 months ago by hm43.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor alaasalama

    (@alaasalama)

    Hi @hm43,

    I’ve reviewed your log files, and it seems your hosting provider may be blocking direct access to the backup file. Let’s continue our discussion via email. I’ll respond to the email you sent with the log files shortly.

    Thank you,
    Alaa

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