Download monitor is not working for googledrive files

Hey Nalie,

Could you try adding a new download on your live website with a Google Drive file (instead of one that has been migrated from local) and see if that works?

Cheers,
Barry

Dear Barry

I just did as you said

https://www.screencast.com/t/691T0hyAaGF

and I still get same result, a pdf file error.

https://www.screencast.com/t/BkrrP9Lwr

I appreciate your help on this

Naile

I have the same problem but only with the link for XLS file
(https://docs.google.com/spreadsheets/xxxx)

not with the link for PDF file:
(https://drive.google.com/xxxx)

Hello DL

would you mind to try with this link

https://drive.google.com/file/d/0B97WAWhdSk5aUTlTQUhCeTlWUkU/view?usp=sharing

and tell me if your download works so that I can check if maybe is the link….

Can you share with me one of your links so that I can try with that one?

I appreciate…

Naile

@theclara6

I’m sorry but now I have the same problem also with the my link PDF file on Google Drive.

Hey all,

It looks like Google Drive made this a bit more trickier than it used to be. We’re working on an extension for this that will automatically convert all your Google Drive URL’s so that they’ll work with Download Monitor.

We’ll announce the release of this extension via our newsletter, so if you’re subscribed yet you can do so here: https://www.download-monitor.com/subscribe-to-our-newsletter/

Kind Regards,
Barry Kooij

We’ve released a Google Drive extension which fixes the Google Drive issues without having to do any coding or configuration. You can check it out here: https://www.download-monitor.com/extensions/google-drive/

Kind Regards,
Barry Kooij