Hi Sanjeev,
I took some time to dig deeper.
Here is a small testing protocol:
I’m running WordPress 5.3
WP Mail SMTP 1.7.0
– Email test works: mail received
– WordFence alerts working
– Forgot password mail working
– Contact Form 7 form working
– Mail from Email Lock function received
WP Mail SMTP 1.7.1
– “Email test” works: mail received
– WordFence alerts working
– Forgot password mail working
– Contact Form 7 form working
– Mail from Email Lock function not received
debug.log shows no PHP warnings or fatal errors.
I installed “WP Mail Logging” by Mailpoet and the following error message shows up in the log but only for mails from the email lock function: SMTP Error: data not accepted.
As you can see above the problem only occurs for mails from this “email lock” function.
Funny enough the ajax request in the frontend returns success:
{error: "", downloadurl: "",…}
downloadurl: ""
error: ""
msg: "Thank you for your interest! We've sent you an email with the download link."
type: "success"
Which results in a green success message for the user.
However, switching back to 1.7.0 instantly restores the ability to send these mails and because WPDM Pro is using the wp_mail() function I guess this must be related to your plugin.
Is there something I can do to help you analyzing the problem?
Best,
Matthias
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This reply was modified 5 years, 3 months ago by
mroesele.