Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @pbtazit ,

    Thank you for getting in touch with us.

    Could you, please, try downloading while you have the Download via PHP option disabled? It is found in the plugin settings. https://prnt.sc/u0xq8u

    Please, let us know how it goes.

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @pbtazit ,

    How are you today?

    Could you tell us whether you tried the solution we proposed? How did it go?

    Thread Starter pbtazit

    (@pbtazit)

    Hello Thanks for your response.

    I disabled the php download option and now this is what I get when I try to download a any backup, this appears on the screen:

    ?????y
    |T??8???MX??]?A£F??<

    %?-?
    ùl/?M?&?í?Mó@m)ìE?lH?YídXμOI?-′Zi?–?–7-/I ùy4?T1ê?m@!(?;?ìYM??ùt???O?d??;s?ì?3g?9sff?wQ?ùl????,&?é??5’mü~t…?òg?òL |?L7??§??_μd???úM?/ó&úNi?m?ˉg?é???L‰?w ~:?”?1e??$????ê;á}???…?5}?‰#ò@5????~£]a{2?aZ??}???%Oú?úi?’??LüíP??òv¨÷?G?·??í1~{??>?×?T/V?J??`íá?—í&tó?£?h¨#? y?êòEm”à£U~0?′ìá???[°?
    ìT?¢·t^?Tu?{?U??W?÷?z?y—ù??ì]μoà·′¨?1k?-?`

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @pbtazit ,

    Thanks for the reply.

    Could you try with another browser this time and let us know what result you get?

    Please, let us know.

    Thread Starter pbtazit

    (@pbtazit)

    Wow … I tried FireFox browser and It works flawlessly … Thanks….. guess I will have to switch as I typically use Google Chrome……

    Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @pbtazit ,

    We will make sure to have this checked.
    Thanks for letting us know.

Viewing 6 replies - 1 through 6 (of 6 total)
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