Download Form In PDF Only downloading one page

  • Resolved kingsleylewis

    (@kingsleylewis)


    5 years ago

    Hi Support,

    I am using the E2PDF plugin to download a submitted formidable form in view mode. The shortcode that I used is [e2pdf-download id=”1″ dataset=”[id]”]. The issue I have is that when you click on the download link the PDF file downloads but it only downloads one page and is therefore missing a number of the fields from the form. I went and purchased the ‘1 template’ package as it has unlimited pages as a feature. Having activated the plugin with my license key, the plugin is still only downloading the one page.

    Can you please help me please?

    Thank you,
    Kingsley

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author E2Pdf

    (@oleksandrz)

    Hi,

    1. Are you using pre-made PDF or PDF was created with “Auto PDF” feature?

    2. Do you see other pages while editing Template?

    If you created E2Pdf Template with “Auto PDF” feature or you do not see 2nd page while editing Template, you must re-generate E2Pdf Template. You can do this by going to “Edit Template” -> “Options” (Top-Right) -> “Auto PDF”. When new pages will be generated, remove first page as it will have duplicate content.

    If you see 2nd page on your E2Pdf Template, recheck if you do not have any hide action at “Actions” and “Conditions” (“gear” icon) on pages which missed or “HTML” elements that have “Hide Page (If Empty)” checkbox set.

    If you will still fail with solving issue, create please topic at our “Help Desk” with attached screenshots of your template, attached PDF (if it’s pre-made PDF). Thank you.

    We remain at your service.

    Thread Starter kingsleylewis

    (@kingsleylewis)

    Thank you so much Oleksandr. The issue was with the Auto PDF. I had not set this up correctly to download my form as a PDF but having followed your instructions all is set up correctly now.

    Thank you again,
    Kingsley

Viewing 2 replies - 1 through 2 (of 2 total)
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