• Resolved montydon88

    (@montydon88)


    Hello,

    I’m attempting to set up my digital download files outside of the main web root.

    This is located at /var/www/……

    However, when I attempt to save a product and include the path in the ‘File URL’ box, i get the following error message:

    “The downloadable file /var/www/…./…/…/example.zip cannot be used as it does not exist on the server.”

    The message has the full /var/ path, which i’ve removed from this thread for obvious reasons

    But as soon as I enter https://www.domain.com/example.zip in the file Url, it will accept it

    So is there any solutions to this issue?

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Viewing 2 replies - 1 through 2 (of 2 total)
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