Download button not working

Hi,

Maybe you already solved it as the download button on your page works fine here. If not, are you seeing any errors in your browser inspector, after clicking the download button? Are you experiencing the same problem in a different browser?

Kind regards,
Team Download After Email

Thanks for the quick response.

I got it to work by adding a Blank Page plugin and placing the shortcode on a non-theme page. I had wanted it to be at the bottom of the blog post, but the download button appears to not like either the current version of WP or the theme builder the original developer used (Timber).

The way it’s working now satisfied the client. It’s not as critical a problem now. But might want to look into it. I’m not familiar with Timber and I’m not really a fan so far, but I have to work with it.

One question: I have an opt-in button set for permission to send e-mail. But I’m not seeing where that gets registered in the subscribers list. Am I looking in the wrong place?

Many thanks,
Dave

• This reply was modified 4 years, 2 months ago by kingsenglishllc.
• This reply was modified 4 years, 2 months ago by kingsenglishllc.

You are welcome. Nice that you got it working. We will check compatibility with Timber to be sure. Thanks for letting us know.

In the admin notification email you can see whether the optional checkbox is checked or not. You can also see when the optional checkbox is checked for the first time (Optin Time). The “Optin Time” column can also be found in the Subscribers table, but currently it is not always displayed properly due to a bug (sometimes the value of a previous subscriber is shown). This will be fixed as soon as possible with the upcoming update. The values ??are displayed correctly in the email.

Kind regards,
Team Download After Email

This issue (Optin Time in subscribers table…) has been fixed since version 2.0.6.