Download button is not working

Hi mate what’s your website address?

Hi mate.

Right now plugin is deactivated because of download button for free products doesn’t work.

I’m using Dropbox addon for woocommerce.
I’m using woocomemrce “add to chart button shortcode” also.

Customers must go to checkout page for downloading free products. If the plugin works, they won’t have to go checkout anymore for free froducts.

Best regards…

• This reply was modified 6 years, 2 months ago by djbeyhan.
• This reply was modified 6 years, 2 months ago by djbeyhan.
• This reply was modified 6 years, 2 months ago by Jan Dembowski.

Not really sure then mate. Might be an issue with a plugin you have installed. Maybe that social share to access the free download.

This is usually how the product page is shown in WooCommerce.

Mate I’ve deactivated all of them. I’s not about social share. If you like faebook page, the plugin shows the download button.

Have you disabled my plugin? After sharing it just shows the add to cart.

Brief help though, maybe it will give you some clues. If a download simply redirects back to the product page, this can happen because the download checks didn’t return valid. These are mostly the same checks that occur to determine whether the download button appears on the product page. For example if the price check didn’t return free during download, it will fail. I’ve seen this before when plugins changed the price dynamically during page load, like membership price plugins, and I had to build in support for them.

The download checks might not match the frontend display check because not all your plugins are loaded in the backend during the download procedure. Either way it’s a difficult issue to debug.

If you want to try and get my plugin working I recommend loading up a new blank site with a default theme (Storefront is a good one as it’s built for WooCommerce), and just install WooCommerce and Free Downloads WooCommerce. Create a simple downloadable virtual product with 0.00 price, add a file to download, and then everything should work. From there add your plugins/custom theme and see at what point it breaks. If it’s something I can replicate on my end I might be able to build in a fix for it.

• This reply was modified 6 years, 2 months ago by Richard Webster.
• This reply was modified 6 years, 2 months ago by Richard Webster.

Ok, I’ve figured out that, it doesn’t work while I’m using [add_to_cart id=”99″] (this is woocommerce’s shortcode for any products’ add to chart button)
While on original product page, button is working. But if I want to use [add_to_cart id=”99″] shortcode on other pages, it directly goes original product page….
How can we solve that?

You can use one of my shortcodes for that. Instead of the add_to_cart use [download_now id=”99″]

Hello
I’ve used [download_now id=”99″ text=”Get it Free!”] and it doesn’t work ??
Plugin is active right now:

https://www.noiseash.com/match-tonix-dark-wolf-lite/

Ok mate try the steps I gave above to set up a new test site and let me know how you get on.

Ok, I think this problem is about a redirection plugin. Because I’m not using original woocommerce product pages; I’ve designed custom product pages and put shortcode download links inside.

I want to buy pro version but I need to clarify some questions;

1- I see thatshortcode is not working on variable products, only works on single products. If I use a shortcut like, [download_now id=”59975″] for a variable product, will the plugin make a list with this shortcode (not on original product page, just on wherever I want on any custom page)

2- I’m using dropbox addon for woocommerce. So my products are on dropbox. Will the plugin download from dropbox direct only, or will download items over mysite? (will be using my website’s monthly traffic?)

Hi mate the current shortcodes don’t support variable products in the pro edition, but in the next update a new shortcode is coming with better support for them as well as grouped products.

The dropbox addon should work fine, as long as downloads already work without my plugin, they’ll work with it.

Ok mate, I’m looking forward to see this update ?? When do you update this feature?

Probably a couple of weeks mate, going on Holiday next week ??