download button and disappear post

  • Resolved dolceremy

    (@centoasa)


    3 years, 6 months ago

    after the user clicks the download button, the file download starts but the whole post becomes gray, invisible

    The page I need help with: [log in to see the link]

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  • Hi @centoasa,

    Thanks for reaching out.

    Our plugin doesn’t have a download feature so I’m guessing this is from another plugin or a default WordPress feature.

    To help with troubleshooting, can you please go through the steps in our conflict testing guide to see if this is the result of a theme or plugin conflict: https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

    Best regards,

    Marho

    Hey there! This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up and we’d be happy to help.

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