download audio adds # at end of file name

Hi there,

Can you send your podcast feed’s xml file to [email protected]. It seems I am not able to download the file.

Thanks,

hello

here is the link i have :
https://www.parcequelavieexiste.com/feed/podcast/plve-podcast/rss

on all podcasts websites (itunes, spotify, google ) i have used : https://www.parcequelavieexiste.com/feed/podcast/plve-podcast

let me know is this is ok. i am using wp with divi and seriously simple podcasting but i store my audio files on my wordpress.
thanks
Sabrina

Hi there,

I have just tested your podcast on a freshly installed wordpress test site. Here the download link appear perfectly. The link to the site is following,

https://renewed-mongoose.jurassic.ninja/sample-page/

Possible causes for problem,

1. If you recently made some changes, please flush the feed cache by following method,
1a. Go to WordPress Dashboard > Settings > Podcast Player
1b. Look for Feed updation tool on right sidebar
1c. Enter your ‘Feed URl’ and select ‘Full reset’ from the drop down. (Must be same as you are using to display your podcast with podcast player)
1d. Click on Update Now button.

Most likely it should be resolved if it is just a caching problem.

2. If above does not work, then perhaps some other plugin is causing this issue. You may try disabling other plugins (and flush feed cache from step1 and see if it works).

Please inform if above solution do not work. We will try something else.

Thanks,

• This reply was modified 4 years, 9 months ago by Veda.

WIll try all your recommendations, could you please give me the short code you have used on your test site?
so i could check mine
thanks a lot for your help

Earlier, I used Block editor. Now I have changed it to following shortcode. Works perfectly there,

[podcastplayer feed_url='https://www.parcequelavieexiste.com/feed/podcast/plve-podcast' number='10' podcast_menu='Your_menu_name' apple_sub='https://podcasts.apple.com/us/podcast/id1434411118?l=fr']

i did do a full reset, checked that all my plugins were up to date, full reset again.
I am not sure what impacts it can have to disable any of those…

Here are the plugins i have :
Add-on Gravity Forms – Mailpoet 3
Bloom
Broken Link Checker
Classic Editor
Collapse-O-Matic
Cookie Notice
Divi Den Pro
Divi Supreme Pro
Duplicate Page
DV Loading
Google Pagespeed Insights
Gravity Forms
Imagify
iThemes Security
Mailjet for WordPress
MailPoet 3 (nouveau)
MailPoet 3 Premium (New)
MainWP Child
MainWP Child Reports
Menu Icons
Monarch Plugin
MonsterInsights Pro
podcast player
Read More
Seriously Simple Podcasting
Supreme Modules Lite – Divi Theme, Extra Theme and Divi Builder
UpdraftPlus – Sauvegarde/Restauration
WordPress Importer
WP Rocket
Yoast SEO

Still not working

i used your short code as well to make the same test

Hi there,

It’s “Broken Link Checker” plugin, which is causing this issue.

1. Deactivate “Broken Link Checker” plugin.
2. Reset feed data as informed in above message (point 1)
3. Check again.

Please inform if you need more help.

Thanks,

Thanks so much!!
case resolved ??

just one question : on my website, when i click to download, it launches the download directly, the file name is always the same: https___www.parcequelavieexiste.com_podcast-download_254879_pqlv-415-banquise.wav

in your test site, it opens first another window and in that case the file name is correct.
how do you get that process?

Hi,

There is no special setting I added on that website. I just created that test website and installed podcast player. However, when I checked on that test website, it was downloading the file (not opening in new window).

Perhaps just create a test website and perform some tests. You can easily create a test website from https://jurassic.ninja/

Thanks,