Downgraded to 1.9.13 but still have one Fatal Error

I would start with re-uploading the version 1.19.13 files making sure to over-write all with your FTP program. It may not be a common issue but I’ve seen it happens too many times that a FTP program will not upload all of the files from the sub-folders and/or over-write them correctly.

– Cais.

Thanks for the suggestion but that didn’t work. I get exactly the same error.

i don’t know if this will help, but try to delete nextgen-gallery folder in plugins directory via ftp then upload v1.9.13 open phpmyadmin and run this query DELETE FROM wp_options WHERE option_name like ‘_transient_%’ OR option_name like ‘displayed_galleries%’

ps.
backup custom css if you have one

I’m not sure what you mean by custom css. In nextgen folder, I imagine.

that’s depends how you update to 2.014. v1.9.13 keep all styles in file called nggallery.css located in plugins/nextgen-gallery/css/. v 2.0.14 gives you option to transfer this file to folder wp-content/ngg_styls/ so you don’t have to restyle everything from scratch.

that didn’t work either.

Switch to wordpress default theme twentytwelve and see if error persist.

Switched and didn’t get an error but it didn’t call up the gallery either.

this is custom build theme so i just guess that developer wright fuction to call up ngg gallery in page-manufacturers.php template. try to temporally remove this function and simply insert shortcode [nggallery id=xx]

@dannybob and @toad75 – Thanks for the back and forth on this. Please let us know if you are still having the issue.

Also, just as an FYI, the latest version of NextGEN Gallery does support most (soon to be all) of the legacy shortcodes you might want to consider giving the latest beta of next table release a try.

Here’s our beta page: https://www.nextgen-gallery.com/nextgen-gallery-latest-beta/

– Cais.

Tried the beta. Didn’t work. Had to update WP back to 3.6 to try it and now I’m back to errors at every gallery instance.

Clearly your template call to undefined function, i think it’s some sort of compatibility issue between template and gallery. Try this:

<?php if (function_exists(‘function_name’)) {
print

function here

; } ?>

otherways you probably have to contact your developer.

I’m sorry. I’m not sure where you’re asking me to place that. In the the php page that is used where the error exists, where the function is used?

Thank you for all of your help, by the way.