Doubling PageView, add to cart & Checkout
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Hi
I was on the phone with the Facebook support team and he told me that there is a problem with the Pixel plugin, he tried to work out the issue but couldn’t so I wonder how to fix it or if this is a bug.
When someone visits a product it records it two times rather than one time, same exact time or one second different. Add to cart is also doubled but on a few occasions I have seen it single, check out is doubled too.I checked the info and I noticed that in the first one it uses the products ID and in the second one it uses SKU_Product ID
Here are two records of the same “view content” event records, (duplicated)
FIRST
____________________________________________________________________________URL: https://www.uggspecialist.com.au/product/mini-zipper-classic-ugg-boots/ Event Id: 208216042560ee4345bbba62.59955380 Parameters: (6) value: 129.99 currency: AUD content_ids: ["6477"] More Action Source: website Advanced Matching Parameters: City, Email, First Name, IP Address, Last Name, Phone, State, User Agent, ZIP code Active Issue:
____________________________________________________________________________
SECOND
____________________________________________________________________________
URL: https://www.uggspecialist.com.au/product/mini-zipper-classic-ugg-boots/
Event Id: 69d709cb-47cb-499f-87ce-ab3e2f306cc2
Parameters: (10)
value:
129.99
currency:
AUD
content_ids:
[“MYMZC_6477”]
This content ID matches to one or more of your catalogs.
More
Action Source: website
Advanced Matching Parameters: City, Email, First Name, IP Address, Last Name, Phone, State, User Agent, ZIP code`
____________________________________________________________________________Thank you
MitchellThe page I need help with: [log in to see the link]
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