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Resolved ianfj
(@ianfj)

2 years, 6 months ago

I am using the Sermon block in the bottom most widget on my church’s homepage. Under “Additional Settings”, when I check “Display Featured Image/Video” and choose “Featured Type/Image”, the sermon’s featured image is doubled.

Has anyone else encountered this error? Does anyone know what I do to get rid of the second image instance?

FYI, I am using a WP Engine/Genesis child theme.

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

2 years, 6 months ago

Off topic:

@hikinmike How on earth is this topic a “Guideline violation”?
Mike Matenkosky
(@hikinmike)

2 years, 6 months ago
@jdembowski They are using the Pro version.
- This reply was modified 2 years, 6 months ago by Mike Matenkosky.
Thread Starter ianfj
(@ianfj)

2 years, 6 months ago

Is there a problem? Am I not allowed to ask here for help with the Sermon Manager plugin?

Mike Matenkosky
(@hikinmike)

2 years, 6 months ago

@ianfj You are using the Pro (paid) version, so you need to contact them. This is for the free version.

Moderator Jan Dembowski
(@jdembowski)

Forum Moderator and Brute Squad

2 years, 6 months ago

@hikinmike The report this topic field does have a free form text for “Other”.

Is there a problem? Am I not allowed to ask here for help with the Sermon Manager plugin?

Not if you are the developer’s customer.

For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

https://wpforchurch.com/my/login

As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Plugin Author wpforchurch
(@wpforchurch)

2 years, 6 months ago

@ianfj , check your Sermon Pro settings under the display tab if you have assigned a default sermon image this will show up if there is no sermon or series image set. Try to remove the default sermon image in your settings and check again using your widgets.

Thread Starter ianfj
(@ianfj)

2 years, 6 months ago

Sorry, I did not understand this forum was only for the pro version.

Thread Starter ianfj
(@ianfj)

2 years, 6 months ago

Sorry, I did not understand this forum was only for the free version.

Viewing 8 replies - 1 through 8 (of 8 total)

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