Double trouble since the last update

  • Resolved sottise

    (@sottise)


    4 years, 1 month ago

    Since I have updated the plugin, i have a “No post founds” on first website and “API error 2” on the second one.
    I tried to reconnect my account on the first website but impossible to activate the feed once it’s added (it’s a private account)
    Pleeeeease, how to fix this?
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Smash Balloon Mike

    (@smashballoonmike)

    Hey @sottise,

    Thank you for reaching out to us. There is a temporary issue with the Instagram API that is preventing posts from being returned for personal accounts. We are monitoring the situation and are hoping it will be resolved soon. We apologize for any inconvenience this will cause.
    ?
    ?Many thanks,

    Thread Starter sottise

    (@sottise)

    Thank you for the fast reply.
    I’ll be patient then.

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @sottise,

    Since this issue was a while ago now and the API error was solved quickly, I will mark this as resolved. Should you still see any errors let us know and we are happy to further assist.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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