• Resolved fusion01

    (@fusion01)


    Hello, I would like to support Elementor but there is one issue discovered in recent development that is a huge bugbear for me. On mobile devices (actually only tested on iOS at present) every UI element requires a double-tap to trigger the action. One click to activate the rollover state, only the second to fire the event. I’ve developed with other themes and builders – Salient and WPBakery, Enfold and the Avia Framework and on the same devices this does not occur, a single press fires the event. I appreciate the dev team appreciate the user might want to see the rollover state but it must be an option, not forced on the developer or the user. Can you shed light on this issue please?

    The page I need help with: [log in to see the link]

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  • Hi,

    Can you disable all your experiments, please?

    except for the Flex Box experiment (If you have it on your site)

    https://elementor.com/help/elementor-experiments

    If it solves the issue, reactivate the ones you use.

    • Please make sure that all of your Plug-ins and Theme are updated.
    • Sometimes it isn’t obvious that there is a plugin update available. Go to WordPress Dashboard > Updates and click the Check Again button to be sure.
    • Please also regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard,
    • then make sure that you are clear:
    • your WordPress cache (your WordPress plugin if you have one), your server cache (if
    • you have one. In this case, you can contact your hosting provider).
    • ?Please deactivate all your plugins besides Elementor and see if it helps. If it solves the issue, reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) and see if it makes any difference.
Viewing 1 replies (of 1 total)
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