• Resolved primaladvantage

    (@primaladvantage)


    On my product pages 2 rows of Related Products are showing. They have different fonts so it looks like one could be added by my theme or something. How can I remove one?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi @primaladvantage,

    You have to check it from where it is coming from.
    But you can also hide them by this additional css code

    section.related.products{
    display: none;
    }

    I hope this helps
    thank you

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @primaladvantage,

    The first row of related products seems to be coming from Jetpack.


    Link to image: https://snipboard.io/50aidR.jpg

    Thus, I would suggest disabling show related content after posts from Jetpack → Settings → Traffic.
    Here’s a guide with further info – https://jetpack.com/support/related-posts/

    Let us know how it goes.
    Thanks.

    Thread Starter primaladvantage

    (@primaladvantage)

    Thanks so much! I fixed it through Jetpack. I knew it must be coming from somewhere else, so I kept searching through the settings, but I didn’t think to check jetpack. It was also causing a double row of suggestions at the bottom of my blogs. Thank you!

    Thread Starter primaladvantage

    (@primaladvantage)

    So where are the related posts setting for my posts now? I just noticed they don’t seem very relevant, so I was considering tinkering with the settings. I made a post in a new category and it has none at all. Thanks!

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @primaladvantage,

    Good to hear that you were able to remove the duplicate related products row!

    So where are the related posts setting for my posts now? I just noticed they don’t seem very relevant, so I was considering tinkering with the settings.

    For WooCommerce, related products are pulled based on tags and categories. While there’s no inbuilt way of determining which product gets shown, you can form closer relationships between similar products by ensuring that they share the same tags and/or categories.

    You can read further in this guide on related products.

    As for WordPress posts, you’d mentioned that you were seeing a double row of suggestions at the bottom of your blogs. Thus, it seems that your theme is also showing related posts. I see that you’re using the Ashe Pro theme and they have a guide on the theme’s blog feed settings that also touches on the related posts.
    For further assistance with this, be sure to reach them directly here – https://wp-royal.com/support-ashe-pro/?ref=item-ashe-pro-tab-support-forum.

    Hope this helps.
    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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