• Resolved FahionSupporters

    (@fahionsupporters)


    All imported products display a double regular price. Even worse all manual added new products have the same problem. The old products are displaying correctly.

    Tried many things to solve the problem (reinstalling WOO and theme | php etc…
    Has anyone a solution?

    Actually, this plug-in should save time. It is not satisfying at all. Many of the products were not imported due to incorrect reasons.

    Thx for the support

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @fahionsupporters,

    We are not sure why the newly created/imported products are having regular price twice the original value. Since you are having the same issue when creating the products manually this would likely be a Woocommerce related issue.

    Regarding “Many of the products were not imported due to incorrect reasons”, could you please mention what kind of error you are receiving while importing the products.

    Thread Starter FahionSupporters

    (@fahionsupporters)

    Thx for your advice.

    As far as I remember: The product name already exists as something other as a product. Even this was not correct.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @fahionsupporters,

    Could you please confirm whether the error message you are receiving is “Importing product(ID) conflicts with an existing post” or not.
    If you are receiving the error message mentioned above then the issue is occurring because there is already an existing post on your site with the same ID as in the CSV file. Please try importing the CSV file by unmapping the ID column while importing.

    If the issue still persists please reach us via support.

Viewing 3 replies - 1 through 3 (of 3 total)
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