Double opt-in not working

  • Resolved Michael

    (@michael8888)


    5 years, 7 months ago

    Whenever a visitor subscribes through the widget (form) or via the blog comment option, the subscription becomes immediately active. The subscriber doesn’t receive any confirmation email. We enabled double opt-in in Subscribers Configuration.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tribulant Software

    (@contrid)

    @michael8888

    I’ll assist you with this.

    Please check under Newsletters > Configuration > General > Subscribers > Subscription Behaviour if “Require Activation?” is turned on? Then also check under Newsletters > Mailing List/s if the list is not set to single opt-in?

    Thread Starter Michael

    (@michael8888)

    Thanks for the reply! I enabled double opt-in for the mailing list and it works now. You might want to add a note to Configuration > Subscribers that the mailing list setting overwrites the setting here.

    By the way, amazing plugin!

    Plugin Author Tribulant Software

    (@contrid)

    @michael8888

    I’m glad to hear that it works now by setting double opt-in on the mailing list.

    And thanks for the suggestion. Enjoy the plugin!

Viewing 3 replies - 1 through 3 (of 3 total)
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