Double Opt-in does not work with WooCommerce Subscribers

  • Resolved administratus

    (@administratus)


    5 years, 3 months ago

    Hello,

    I am Using the WooCommerce Subscribers plugin and due to legal reasons in the EU we need to activate double opt-in action.
    When I add the widget in the side bar, new users can sign up for the newsletter and they immediatly appear in the “manage subscribers” list. They don’t receive the confirmation email.

    Any idea what i am doing wrong?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Tribulant Software

    (@contrid)

    @administratus

    I’ll assist you with the problem you experienced. I’m testing on our side now to see if I can duplicate it then I will revert back to you asap.

    Thread Starter administratus

    (@administratus)

    This sounds great, thank you for the fast reply! Let me know if you need any more info from my end!

    Plugin Author Tribulant Software

    (@contrid)

    @administratus

    We tested on this side but cannot duplicate it.

    Can you please check under Newsletters > Configuration > Subscribers > Subscription Behaviour if double opt-in (Require Activation) setting is turned on?

    Then check under Newsletters > Mailing Lists if the list is set to double opt-in?

    I look forward to your response.

    Thread Starter administratus

    (@administratus)

    Thank you for the reply!

    The Required Confirmation option was turned on (I had found and checked that before), but the Mailing List didn’t require double opt-in. That fixed my problem.

    Thank you so much!

    Plugin Author Tribulant Software

    (@contrid)

    @administratus

    Great, I’m glad to hear you managed to find that setting and resolve the problem.

Viewing 5 replies - 1 through 5 (of 5 total)
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