Double opt in and unsubscribe questions

  • Resolved djek

    (@djek)


    4 years, 11 months ago

    Hi again,

    I have done some further testing over the weekend and there are 2 questions I’d like get more clarity on:

    1. I have setup Amazon SES as my email sending service and this is working fine. I have successfully sent a test email campaign. However I noticed that I do not get any confirmation email when I select the double opt in option. Is this a bug ?

    2. How this unsubscribe work ? I tried to unsubscribe for a test user and got redirected to one of your servers. I would expect to be able to handle the unsubscribe request via my own WordPress installation. On top of that, I would need to localize the un-subscription page in French. Is this possible?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi djek,

    1. Double opt-in message and redirection is configurable inside the “Setting” page. The double opt-in feature is configurable inside each lists, you can follow this documentation to set it up.

    Apology for the confusion, we are planning to make the double opt-in setup process more efficient.

    2. Using users’ own WordPress installation for unsubscribing and localization is not currently possible but we are planning to add these features in the future.

    Thank You

    • This reply was modified 4 years, 11 months ago by ashiquzzaman. Reason: typo
    Thread Starter djek

    (@djek)

    Hi Ashiquzzaman,

    Thanks for the additional information. I finally found the option to activate double opt-in inside the list settings. It was indeed a bit hard to find.

    I can confirm the double opt-in process works fine -:).

    Even though I configured my own redirection page in French, I first got redirected to your server with a confirmation message in English and then I got redirected a second time to my own confirmation page.

    Unfortunately I cannot use the plugin right now without the possibility to have a 100% localization in French. However, I am still very interested in the development of this plugin, so let me know if you need any beta-testers for localization features in the future.

    Kind regards,

    I am still very interested in the development of this plugin, so let me know if you need any beta-testers for localization features in the future.

    Absolutely, send us a message here – https://getwemail.io/contact/ . I’ll definitely contact you when there’s an update.

    Thank Again ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Double opt in and unsubscribe questions’ is closed to new replies.