Double Load on Lightbox

  • Resolved The Wachamacallit

    (@ineed-help)


    2 months, 2 weeks ago

    Hello Prisna Support,

    Thank you ever so much for creating this awesome plugin! Is extremely useful!

    Could you please advice me on how can I go about solving this problem:

    On my site, there are a few Archive Pages where, the single posts open inside a “Ligthbox”

    Unfortunately, the Prisna GWT link appears twice when opening any Lightbox.

    Please see the following screenshot: https://snipboard.io/KmO9zL.jpg

    How can I set the plugin to not load that link twice and only keep the control in the main site?

    .. (also where can I send you login info privately for you to see the site, right now is not public)

    Thank you for your attention.

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Prisna

    (@prisna)

    Greetings,

    Most likely the Ligthbox is loading the posts inside an iframe. You should hide the translator in these posts:

    Advanced > General > Hide on pages, posts and categories > Posts

    Regards

    Thread Starter The Wachamacallit

    (@ineed-help)

    Thank you for your response Prisna Support!

    I found the settings Posts area you guided me to.

    For some reason there are no checkboxes showing unlike in Pages or Categories.

    Please see screenshot: https://snipboard.io/8Pf2C7.jpg

    Nothing will open when clicking either. Could you please advice?

    Plugin Author Prisna

    (@prisna)

    You can add a Category to all those posts, and then simply select that particular Category.

    Regards

    Thread Starter The Wachamacallit

    (@ineed-help)

    Ok, so I created three more categories:

    For the Custom Posts “Movies” I added a WP Category “Movies”

    For the Custom Posts “Logoi” I added a WP Category “Logoi”

    For both of the Custom posts ‘Movies’ and ‘Logoi’ I added the WP Category “Lightbox”

    Here they are all three checked https://snipboard.io/tTuevw.jpg

    Unfortunately, the Prisna GWT link is still appearing twice when opening the Custom Posts on a Lightbox. Could you please let me know what I might be doing wrong?

    Plugin Author Prisna

    (@prisna)

    Please send a link where this can be seen.

    Thread Starter The Wachamacallit

    (@ineed-help)

    Thank you for your response.

    If one was to visit the actual single post URL there’s no issue. For example https://www.yourtestimonytube.com/movie/after-death/

    The problem can only be seen from:

    https://www.yourtestimonytube.com/logoi/

    https://www.yourtestimonytube.com/movies/

    Both of these are the custom posts archive pages that open each single custom post on a Lightbox, only when clicking on a Custom Post link to reveal the Lightbox, is when the double issue can be seen.

    Also, the site is currently not public. Can I send you login info privately?

    Plugin Author Prisna

    (@prisna)

    Yes, please either send the login info or make the links public. Otherwise we can’t look into them.

    Thread Starter The Wachamacallit

    (@ineed-help)

    Where can I send you the login info privately?

    Plugin Author Prisna

    (@prisna)

    As shown in the Description page:

    You can also ask for assistance directly from our website: https://www.prisna.net/contact-us/

    Thread Starter The Wachamacallit

    (@ineed-help)

    Thank you I submited a ticket:

    “double load on lightbox (ID: 077cd6ba-418f3015-57b6230e-23da92d0)”

Viewing 10 replies - 1 through 10 (of 10 total)
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