• Resolved dandr69

    (@dandr69)


    I use this plugin for few months now and never had a problem. Now, overnight it’s showing double images.
    I saw that this should be normal, I have same image in body and featured.but it was not showing bad until today.
    What changed? You released a new version? Can I downgrade back? Or is it a trick to get more premium users?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author 5 Star Plugins

    (@5starplugins)

    If you’re on the free version, there shouldn’t be double images but if you have body images, that would cause it. Our plugin adds featured images to the body of your RSS feed’s posts. Why you suddenly have double images is strange. If you have body images added, perhaps you can just deactivate the plugin then?

    Check other plugins like Feedzy, it also adds images to your feed.

    We did upgrade the premium version to fix the only media tag option so it doesn’t remove all body images… that’s the only change we’ve made, and since you’re not using premium, that shouldn’t affect your site.

    I am also encountering double featured images in my MailChimp email outbound campaigns. I only want 1x featured image (not two!).

    Example: https://us19.campaign-archive.com/?u=37fc762c85d0cc8b8f5981860&id=885639fd92

    My RSS Feed URL: https://www.fantasybasketball101.com/feed/

    I contacted MailChimp and they informed me it’s likely my RSS feed and nothing to do with Mail Chimp.

    Do you know how to fix it?

    Please let me know.
    Thank you.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    Hi Ivan,

    We received your email as well. I’ll reply here too for completeness. You should start your own thread, as other’s issues may not be the same as yours.
    ?
    ?I’m not seeing two images in your feed at all. I went through the raw feed HTML, the Google RSS Chrome extension preview, and Feedly, and there are not duplicate images.
    ?
    ?Looking at the Mailchimp URL, I do see an image tagged with our plugin’s CSS class name, and another image that is plain, tagged only with Mailchimp’s “mcRssImage” tag.
    ?
    ?Can you send me your Mailchimp RSS template merge tags? You should be using only RSSITEM:Title, RSSITEM:Content or ContentFull, plus the starting and ending RSSITEMS tags around those.
    ?
    ?The free version of our plugin doesn’t turn on Media Tag support because it’s more advanced to use properly, and so you should not be using RSSITEM:Image in your template.

    Thread Starter dandr69

    (@dandr69)

    Hello,
    I disabled the plug-in and the image is single now.
    I dont know how it appeard now. Must be somenthing else that now provides the image.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    Yes look for other RSS plugins, some add images, ours gives you control over size, which is very important.

    For example the Feedzy plugin has an option that you can uncheck.

    Let me know if you need help working it out more.

Viewing 5 replies - 1 through 5 (of 5 total)
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