Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Barry Kooij

    (@barrykooij)

    Hey,

    Just had a look at your website and there’s indeed something adding a lightbox to all images. We don’t use lightbox ourselves (we use PrettyPhoto), so I’m 100% confident another plugin or theme is adding this.

    I suspect that there is a plugin or theme conflict on your website. Could you please try if the error still occurs with only this plugin activated with a default WordPress theme (e.g. twentyfifteen). I understand this can be a bit of a hassle but it’s the only way we can be sure it’s a bug in this plugin.

    Kind Regards,

    Barry Kooij

    Thread Starter bono48

    (@bono48)

    Hey thanks for the reply, I’ve done as you asked and there still is a lightbox left. Which means that 1 lightbox must be tied to the theme I’m using but the other one must be from your plugin? Or perhaps another plugin?

    https://puu.sh/oVfQa/c13e7200b1.jpg

    In the screenshot you can see me using the default theme, and there’s 1 Lightbox popping up. Is this from your plugin?

    Kind Regards

    Plugin Author Barry Kooij

    (@barrykooij)

    Correct, we add our own image overlay as well. If the second one disappears after switching to a different theme, you know what is causing this issue.

    Honestly, I’ve never seen a theme add a lightbox to every image on a website before. I don’t think (hope) this is what they meant to do. Best thing to do here is to contact the theme developer and report this issue. Hopefully they can offer you a fix soonest.

    Kind Regards,

    Barry Kooij

    Thread Starter bono48

    (@bono48)

    Alright, thanks for helping me troubleshoot.
    Sweet plugin by the way, I’ll mark as resolved! ??

Viewing 4 replies - 1 through 4 (of 4 total)
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