Viewing 15 replies - 1 through 15 (of 22 total)
  • JR

    (@javirobledo369)

    the same here.

    Móbile versión show both headers, Desktop and mobile at the same time.

    • This reply was modified 1 year, 1 month ago by JR.
    JR

    (@javirobledo369)

    hi change the logo PNG for a smaller size one, it seems that the problem disappear, but has no sense…????

    Thread Starter incevent72

    (@incevent72)

    Really no sense.

    I don’t have logo but sometimes the trouble doesn’t appear. Look like a question of load timing.

    JR

    (@javirobledo369)

    What do you mean when you say timing ?

    I have preloaded all what Astra needs to Paint but nothing. Its the way you say, like random.

    My problem started with the last Astra update

    • This reply was modified 1 year, 1 month ago by JR.
    • This reply was modified 1 year, 1 month ago by JR.
    Thread Starter incevent72

    (@incevent72)

    Same with me, last update.

    I was thinking of timing because first paint is with 2 headers and second without.

    But i can’t explain as, as you, everything seems to be preloaded at first painting!

    JR

    (@javirobledo369)

    I just realize that their own web does It ??

    Have a look:

    https://wpastra.com/guides-and-tutorials/fixing-re

    JR

    (@javirobledo369)

    I have scanned the web today and the problem is still the even with the small log size ??

    Thread Starter incevent72

    (@incevent72)

    Yes, the problem disappears sometimes and it is difficult to analyse.

    Strange that even astra website is affected and no answer about this trouble.

    JR

    (@javirobledo369)

    That’s it…

    Do you know if they read this kind of threads ?

    Thread Starter incevent72

    (@incevent72)

    I hope!

    JR

    (@javirobledo369)

    I’m going to write them to support to see what they say…

    JR

    (@javirobledo369)

    Done, ticket submmited to Astra free support

    Thread Starter incevent72

    (@incevent72)

    Maybe they will react. Maybe…

    Hello @incevent72

    Sorry for the delay in getting back, as our team were reviewing the issue.

    After carefully reviewing the information you provided i.e. https://www.webpagetest.org/video/compare.php?tests=231002_BiDcM3_3MG-r:3-c:0, including the performance metrics for your website, we have identified some crucial findings:

    We analyzed your website’s Core Web Vitals metrics, specifically the Cumulative Layout Shift (CLS), for both mobile and desktop devices. Here are the results:

    Mobile Devices: We observed a Cumulative Layout Shift (CLS) of 0.072, which is within an acceptable range and should not significantly impact user experience.

    Desktop Devices: Remarkably, there was no recorded Cumulative Layout Shift (CLS) issue on desktop devices, indicating a seamless user experience for desktop users.

    Based on these findings, it appears that the CLS on mobile devices is relatively low and unlikely to cause substantial problems. Additionally, the desktop experience is excellent with a CLS of 0.

    However, to ensure we thoroughly address any potential concerns and provide you with the best assistance, we kindly request that you provide us with any additional context or details related to the issue you mentioned. This will enable our support team to take a closer look at your specific situation and ensure that everything is running optimally.

    Regards,

    Suman

    JR

    (@javirobledo369)

    Hi @sumand123

    I have the same problem.
    It began after updating to Astra last update 4.3.1
    I have 6 webs with Astra and the same problem for all of them.

    You can see it here:
    https://www.dropbox.com/scl/fi/jsf21deivrw1eedjkmtxg/1.jpg?rlkey=f0g34lg0pjvwao1y4mrewgoc7&dl=0

    Also web site report here:
    https://www.debugbear.com/test/website-speed/oiBW6fA1/overview

    After trying a lot of things to check if problem was only mine, I found this thread and later on, trying to find some websites built using Astra thought that the only for shure that would use Astra theme is Astra site, so I found this either:

    Same problem with double header/menu in mobile version even in your site.

    Screenshot here:
    https://www.dropbox.com/scl/fi/ldtoov19e7u56pn0t3byn/2.jpg?rlkey=tji7u1v6731ujh520ujw4p9w3&dl=0

    Test here:
    https://www.debugbear.com/test/website-speed/xTdYaAlg/overview

    I hope you can find the solution.
    Thanks a lot for all your effort and time.
    ??

    • This reply was modified 1 year, 1 month ago by JR.
    • This reply was modified 1 year, 1 month ago by JR.
    • This reply was modified 1 year, 1 month ago by JR.
Viewing 15 replies - 1 through 15 (of 22 total)
  • The topic ‘Double Header causing CLS’ is closed to new replies.