Double email issue
-
Having issues with the email feature sending doubles on 2 websites.
On the site without event coordinator, the registrant is receiving double emails for both the initial form submission confirmation and the payment received email, giving the impression they have been billed twice and/or registered twice.
On the site with the event coordinator plugin active, we are seeing the coordinator receiving the double emails every time someone signs up.
I am assuming this is some bug to do with the custom emails per event setting, and would appreciate any solution that can be provided. We cannot have these kind of issues when handling transactions online.
Thank you.
- The topic ‘Double email issue’ is closed to new replies.