Double Colon Error

  • Resolved Rose_Surfer

    (@jacentabeau)


    6 years, 5 months ago

    Hi there,

    In the order summary, a double colon (::) is outputted instead of only one. The double colon can be seen in the backend on the customer’s order page and is also shown in order confirmation emails sent to the customer. I have not added a colon to the value or label fields in the Product Fields plugin.

    For example, this is what it will show:

    Product A
    Color:: Blue
    Size:: Large

    This looks quite unprofessional. Is there a way to remove the double colon and only have one?

    Other than this error, this is a great plugin so far!

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @jacentabeau

    Please send us a WooCommerce system status. Here’s a screenshot showing how to get it.

    We didn’t replicate the issue. It seems that the problem is related to some other plugin used in your shop.

    Have you tried to isolate the issue? Please disable all third-party plugins in your WordPress and try again.

    Please send me a screenshot showing your configuration of fields and a screenshot showing the order with double colon.

    Thanks!

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 2 replies - 1 through 2 (of 2 total)
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