Double Click Protection Broken

Any suggestions? It’s basically made this plugin unusable. Thanks

I have removed the above mentioned review, as reviews should not be used for support. Please continue in this thread.

Any ideas? Its been 2 weeks without an answer. Thanks

Has there been an update on this? Customers are currently able to click the “submit” button as many times as they like causing duplicate tickets.

Here is a brand new website as an example with no other plugins that could cause conflict, no cache or otherwise broken scripts.

https://taxidermy.digital/6-2/

Would love an update on this as soon as possible as its extremely annoying to have 10 tickets from the same customer.

@breakout2007 it seems that WP has closed this plugin, which usually means it has security issues and/or is abandoned. That being said, I am using this plugin on my site and don’t seem to have this problem.

There’s a bit of Javascript on your site that fails:

https://capture.dropbox.com/TuAAmmymGjy2LRXT

Note the #038 stuff which probably should be ampersands like this &&. It looks normal on my site.

• This reply was modified 2 years ago by Matt Jaworski.
• This reply was modified 2 years ago by Matt Jaworski.
• This reply was modified 2 years ago by Matt Jaworski.

Try this, I modified to load JS via an external file instead of inline, it might help:

https://www.dropbox.com/s/x6t4ppj6k905sin/zendesk-request-form.zip?dl=0