Dosent actually put the schema

  • Resolved chrishd06

    (@chrishd06)


    1 year, 4 months ago

    Hi guys,I tried adding the return policy schema in the product, but after verifying I can see that the “HasReturnPolicy” is still not in the schema.
    any idea why ?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter chrishd06

    (@chrishd06)

    ?

    Plugin Author JS Morisset

    (@jsmoriss)

    You haven’t provided a URL to an example product page, so I cannot comment on your markup. Assuming you’ve create a return policy under the SSO Returns menu, and selected it as the default product return policy, then it should be included in your product markup. Don’t forget that when updating settings, you may need to refresh the cache (as indicated in the notice when saving settings).

    js.

    Thread Starter chrishd06

    (@chrishd06)

    Basically when trying to update the return policy it goes : There was a critical error!

    https://snipboard.io/lgQN0w.jpg

    Plugin Author JS Morisset

    (@jsmoriss)

    Please share the error message that you received by email.

    js.

    Thread Starter chrishd06

    (@chrishd06)

    great i have done that!! ticket ID #12698?

    • This reply was modified 1 year, 4 months ago by chrishd06.
    Plugin Author JS Morisset

    (@jsmoriss)

    Please copy-paste the text of the error message in that email to a reply in this forum.

    js.

Viewing 6 replies - 1 through 6 (of 6 total)
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