Dont Work with Shortcode

  • Resolved zzero

    (@zzero)


    8 years, 4 months ago

    Really cool Plugin but it down work for me =(

    I add a shortcode of mailchimp for wp and i try with revolution slider. but nothing works.
    if you want you can see a demo on: https://goo.gl/0PpppR

    thats the problem?

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear @zzero,

    Please, contact us via our email address, and we’ll send you a modified version to fix your issue.
    [email protected]

    Best regards,
    Sygnoos Team.

    Hi there,

    It’s not working with Master Slider shortcode nor with Slideshow shortcode. Can you help me?
    Thank you.

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear @buga9,

    Can you, please, provide your site URL so we can check the problem?

    Best regards,
    Sygnoos Team.

    https://dunbelt.solsi.pt

    it seems to be working now but it’s not scalling right (aspect ratio isn’t working).

    Dear @buga9,

    To make your popup responsive you can do the following:

    Set width and height in percent(%) and then set Max width and Max height in pixels (px).
    When the screen is too wide, Max width option will work and it will prevent showing popup large.

    Width: 80%
    Height: 90%
    Max width: 640px;
    Max height: 480px;

    Best Regards,
    Sygnoos Team.

    Hi,

    I meet the same issue with shortcode from Newsletter https://www.thenewsletterplugin.com/

    did you have a idea ?

    Thanks

    Hi @kikibelux,

    Could you please insert popup with a shortcode on a temporary page, and give us the URL of the page?

    In case if you don’t want to share it in this forum please email us at [email protected]

    Thank you for cooperation.

    Best Regards,
    Sygnoos Team.

    Hi, I send to you a link
    Thanks

    Thread Starter zzero

    (@zzero)

    After Updating to Version 2.4.7 it do not work any more =(

    Hi @zzero,

    Thanks for getting in touch with us.

    Could you please give us more details about your issue?

    Do you see any errors on your Admin panel?

    Could you please send us the page URL with the popup inside, so we can check issue live?

    Thanks.

    Best Regards,
    Sygnoos Team.

    Thread Starter zzero

    (@zzero)

    sure. Same URL like at the first post in this topic!
    https://goo.gl/0PpppR

    you had already fixed that problem for my website 2 months ago.

    Dear user,

    Could you please, temporary turn off the CACHE plugin and check if the issue is gone?

    Thanks.

    Regards,
    Sygnoos Team.

    Thread Starter zzero

    (@zzero)

    You are right. i disabled the autoptimize plugin and it works. i activate it an it will also works. sorry :/

    I meet the same issue, but I remove the folder by ftp and let your modified version.

    But the issue stay with the laste version 2.4.8

    • This reply was modified 8 years, 2 months ago by kikibelux.

    Dear @kikibelux,

    Starting from the version 2.4.7 we use static keyword for late static bindings. It is available from PHP 5.3.0 which is commonly used however the latest version of the PHP is 5.6.29.

    Seems your server’s PHP version is outdated < 5.3 and in this case, we suggest updating the PHP version of your server, as you may face other problems and issues like this with other tools.

    If you have any other questions, please feel free to contact us.

    Best Regards,
    Sygnoos Team.

Viewing 15 replies - 1 through 15 (of 17 total)
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