• Resolved andreaseriksson

    (@andreaseriksson)


    Hi!

    I cant figure this one out. I dont want to have a trial period on my PMP site, but I cant find a place where i can change that!

    Best regards
    Andreas

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @andreaseriksson

    Thank you for using Paid Memberships Pro.

    Stripe marks future payments (that haven’t been processed yet) with a status of “trial”. Once the recurring payment is processed, the payment status will be changed.

    You may ignore this status inside Stripe.

    I hope this helps clear things up.

    Thread Starter andreaseriksson

    (@andreaseriksson)

    So, just to get this right!

    Ones a customer place an order on my page with PMP -> Stripe they will be charge immediately for the sum of the product/subsription and not after the stated trial period that is shown on stripe.com.

    Is that right?

    Plugin Author Andrew Lima

    (@andrewza)

    For recurring membership levels, the user will be billed immediately (if an initial amount is set) and then a subscription is created (at checkout) for the recurring payment amount/frequency and marked as “trial” for the subscription part of their membership.

    Once the user’s automatic payment is processed, Stripe will change this subscription’s status.

    Thread Starter andreaseriksson

    (@andreaseriksson)

    Thank you for clarifying it. The status at Stipe.com makes you a little unsure ??
    Thank you for your fast respons Andrew!

    Best regards
    Andreas

    Plugin Author Andrew Lima

    (@andrewza)

    It’s no problem at all, I’m glad I was able to help.

    Have a great day and weekend further ??

Viewing 5 replies - 1 through 5 (of 5 total)
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