don’t show image captcha

  • alexdark

    (@alexdark)


    8 years ago

    Hello!

    I have problem ((

    Yesterday, the picture is displayed and the plugin to function correctly. But the picture is not visible today.

    I have done the following steps to fix
    1. disable all installed plug-ins to identify the conflict. Did not help.
    2. For the cache folder and CAPTCHA – set parameters 777. It did not help.
    3. delete and install the plug again. Did not help.
    4. rollback base on the day before when everything worked. Did not help.

    On the same settings and plug-ins installed on the local computer everything is functioning correctly

    Please tell me how to fix

    I would be very grateful. Thank you waiting for an answer

Viewing 15 replies - 1 through 15 (of 15 total)
  • mbrsolution

    (@mbrsolution)

    Hi, can you share your URL with the contact form?

    Thank you

    Thread Starter alexdark

    (@alexdark)

    Yes ))

    https://korkem-store.kz/new-publication/

    I think that the problem of access, but I cant find which files. As if the image, right-click and open in a new tab, the message “closed access” as the previously opened image CAPTCHA.

    mbrsolution

    (@mbrsolution)

    Hi, just one question have you also tried the following troubleshooting tips?

    Thread Starter alexdark

    (@alexdark)

    Yes? tried, but don’t help (((((

    before it was after installing the plug-in “iThemes Security”, but I corrected it by removing the markers from the checkboxes “Disable PHP in Plugins” and “Disable PHP in Themes” and then it worked fine. After the end of the session appeared login form box where after click me on the “refresh captcha image” image has been broken ((((

    mbrsolution

    (@mbrsolution)

    Hi, I looked at your site. I assume that the captcha image is suppose to appear at the login WordPress page? Is that correct?

    Thread Starter alexdark

    (@alexdark)

    the image is not displayed on the login page, and in the comments. On the login page, I is disabled captcha to be able to log in

    mbrsolution

    (@mbrsolution)

    Can you enable captcha only in the comments area so that I can check.

    Thank you

    Thread Starter alexdark

    (@alexdark)

    Yes! Now captcha enable only in the comments area

    Thread Starter alexdark

    (@alexdark)

    sorry. was checked “Users must be registered and logged in to comment”. now uncheck this option ))

    mbrsolution

    (@mbrsolution)

    Hi, I checked and the captcha is giving a 403 error message. I think you should speak to your host about this issue.

    Thread Starter alexdark

    (@alexdark)

    I have another site from the same provider and CAPTCHA functions correctly.
    then the problem seems to me it may be possible because of the security plug-in ((((

    mbrsolution

    (@mbrsolution)

    If you are using iThemes Security plugin then that is what is causing the problem. Disable the security plugin and carry out a test? If the captcha is visible then you know what the cause is.

    Thread Starter alexdark

    (@alexdark)

    I already did. above, I wrote about it. It did not help (((
    but maybe it is a bug in the security plug-in

    mbrsolution

    (@mbrsolution)

    There is definitely a conflict between the two plugins.

    Thread Starter alexdark

    (@alexdark)

    I think so too. I write this question on the support iThemes Security. perhaps they are something prompt. I will tell you their answer.

Viewing 15 replies - 1 through 15 (of 15 total)
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