Don’t see the secure Paypal browser

  • Resolved amandotline

    (@amandotline)


    4 years, 4 months ago

    I have recently a serious issue with the PayPal button on my e-commerce site. When clicked, I am getting the notorious message of – “Don’t see the secure Paypal browser? We’ll help you re-launch the new window to complete purchase.” After this message does not happen anything.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @amandotline – Is this the step where you’re seeing this issue: https://d.pr/i/RA5kze ?
    If so, I can’t seem to replicate on your site. Can you include any more information for us?

    Hello from yesterday morning this has started happening to me,

    all paypal payments from my site stopped, and users started reporting that they get the box that says

    Dont see the secure Paypal Browser. Well help you launch..

    but when clicked nothing happens. They are unable to proceed and make payments…

    Nothing changed on the site, mac and pc reported different global locations.

    they cannot get past this stage

    https://ibb.co/hCBbP9F

    Hi @amandotline ,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    @k0872 ,

    If you’re still having trouble, please go ahead and start a new thread. As explained in the forums guide, as the same symptoms can have different causes, so we recommend everyone make a new topic, just for themselves.

Viewing 4 replies - 1 through 4 (of 4 total)
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