don’t save fields

  • Resolved agusgonzalezs

    (@agusgonzalezs)


    1 year, 7 months ago

    I have different fields in the “Additional fields” section but I don’t want them to be saved with the user account once the purchase is made. Is there a way to achieve it? Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    Normally, the fields you created in the “Additional Fields” section using our free plugin won’t appear on the “My Account” page.

    Can you please verify if you’re using the plugin’s free version?

    Thank you!

    Thread Starter agusgonzalezs

    (@agusgonzalezs)

    I do not say that they are saved in “my account” but rather in the checkout form

    Plugin Support Dina S.

    (@themehighsupport)

    We are not able to recreate the issue that you have mentioned.?

    This issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Dina S.

    (@themehighsupport)

    We believe our technical team has adequately addressed your question.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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