Don’t retain data

  • Resolved digitecmedia

    (@digitecmedia)


    4 years, 5 months ago

    Hello. I created a custom field at Order section. Its a filed called “notes”. Its possible to not saving this field for new orders? Right now, customers, when fill this field, it shows at next orders.

    Kind regards.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello,

    I informed our Development Team about this behavior. I will come back with the answer as soon as I know more about the solution.

    Thread Starter digitecmedia

    (@digitecmedia)

    OK!, thanks a lot!

    Kind regards.

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello,

    We plan to release an update that will fix this issue. We need some time for testing so please be patient.
    Thanks for pointing out this case.

    Thread Starter digitecmedia

    (@digitecmedia)

    OK, thanks a lot!

    Kind regards

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @digitecmedia,

    We just released the FCF free update to version 2.5.7. It includes the fix.

    ***Changelog***
    2.5.7 – 2020-10-01
    Fixed saving field values to User Metadata from Order section

    Please check if everything works.

    Hi tomaszwp.

    I have a similar question. I have 2 fields, which I would to stay empty if you go back, either after login or ordering again ? Is that possible ?

    Plugin Support Tomasz WP Desk

    (@tomaszwp)

    Hello @dirkbinternagel,
    ?
    ?The fields placed in the Billing and Shipping sections are automatically filled in by WooCommerce and there is nothing we can do about it. But the fields from all other sections are not saved.
    ?
    If the website is still being implemented – the only solution is to move these fields to tabs other than Billing or Shipping. But please remember that removing a field from the section also removes it from orders and user accounts.

Viewing 7 replies - 1 through 7 (of 7 total)
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