Don’t obscure cookie banner

  • Resolved airtite

    (@airtite)


    4 years, 2 months ago

    Does anyone have any tips on preventing Popup Maker from obscuring a GDPR cookie banner? Without being able to do so, loading anything anything that tracks the user in Popup Maker is defacto illegal in the EU.

    1. Link Your Implementation of Popup Maker (www)

    airtitesmokers.com/airtite-smoker-bbq-pit

    2. Describe what is supposed to happen

    Don’t obscure the GDPR cookie popup (provided by Complianz plugin)

    3. Describe what is actually happening

    Popup obscures the GDPR cookie popup

    4. If you have to click something on your page to get the popup to show, please specify where.

    It should popup automatically

    • This topic was modified 4 years, 2 months ago by airtite.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter airtite

    (@airtite)

    Answering my own question.

    You can set the z-index of the popup so that it is behind another popup in the stacking order. The default z-index of the Complianz GDPR popup is 9999, so I set my popup to have z-index 9998 in Popup Settings > Display > Advanced > Popup Z-Index . I also checked Stackable, though I’m not sure if that makes a difference.

    Bel

    (@belimperial)

    Hi @airtite

    Thank you for reaching out!

    I’m sorry to hear you’re having this trouble on your site. Could you please add to disable the overlay of the popup of Popup Maker so that the GDPR banner will be visible? It can be found under the popup settings display tab > Advanced or when editing the popup theme.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin.
    If you still need help please message us directly at https://wppopupmaker.com/support/

Viewing 2 replies - 1 through 2 (of 2 total)
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