Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you go to the Jetpack menu in your dashboard, and check if the Carousel module is enabled?
    https://i.wpne.ws/MJkP

    If that doesn’t help, could you post your site URL here so I can have a look? If you could also post a link to one of your galleries, that could help.

    Thread Starter fizx

    (@fizx)

    Hello … I cant even see the enable carousel box in the Media settings .
    https://i.imgur.com/Eo2s1LO.png

    My site is fiz-x.com
    and the gallery is
    https://fiz-x.com/awesome-samurai-star-wars-art/

    Thank you

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Your screenshot shows the Image Carousel settings, so the Carousel module is correctly enabled on your site.

    I had a look at your gallery, and you seem to be using other gallery plugins that might conflict with Jetpack Carousel. Could you try to disable all your other gallery plugins, one at a time, and let me know if one of them conflicts with Jetpack.

    You will also want to disable W3 Total Cache and Cloudflare during your tests, to make sure that the issue is not related to the page Cache.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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